Questions, answered.

We’re an out-of-network provider. That lets us give you dedicated, one-on-one care without insurance limits on time or treatment.

Yes. You’ll receive a superbill (an itemized receipt with diagnosis and treatment codes) to submit to your insurer for potential out-of-network reimbursement. In some cases we can submit claims electronically for you.

Cash, debit or credit card, check, CareCredit, and HSA/FSA.

No — direct access is available to everyone. Depending on your insurance, pre-authorization may be needed for continued treatment to be reimbursed.

In-network clinics often have therapists seeing three or four patients at once. We don’t answer to insurers, so every visit is uninterrupted one-on-one care — which usually means faster results and fewer total visits.

60 minutes for evaluations and full treatment sessions, or 30 minutes for manual-only sessions — always one-on-one with a Doctor of Physical Therapy.

60-minute sessions include ongoing assessment, any treatment from our services, and home exercise programming. 30-minute sessions are hands-on only: dry needling, cupping, muscle scraping and bodywork.

A 60-minute assessment: we review your history and goals, run a detailed movement assessment to find what’s driving your pain, then start hands-on treatment. You leave with a program to keep training safely.

Comfortable athletic clothing that gives easy access to the area of concern, and the training shoes you normally use.

Your rate is our standard session rate plus a distance-based travel fee and a concierge premium. Contact us for a personalized estimate.

• 24-hour notice is required to cancel or reschedule.
• Late cancellations and no-shows are charged the full session or forfeit a package session.
• Emergencies happen — late fees are reviewed case by case by your therapist.
• Late arrivals end at the scheduled time; sessions aren’t extended or prorated.
• Packages must be used within one year of purchase.